US Fintechs Face Subpoenas Over “Dark Pattern” Collection Bots Federal regulators have escalated a probe into the use of AI-driven debt-collection chatbots, issuing subpoenas to several U.S. fintech firms over allegations that some automated systems deploy “dark pattern” tactics that could mislead or harass borrowers. Regulators are seeking design documents, interaction logs, and internal compliance reviews as they assess whether automated collection tools violate consumer-protection rules. :contentReference[oaicite:0]{index=0} This summary draws the key takeaways from the full Talkin Debts article and explains why the investigation is a compliance red alert for fintechs and their banking partners. 🔍 Key Insights from the Full Article Subpoenas mark a formal enforcement step: Authorities are moving beyond inquiry to demand internal records about how collection bots are designed and trained. :contentReference[oaicite:1]{index=1} What “dark patterns” look like in collectio...
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